Background

For over 30 years, the team at BW cyber has been at the forefront of the fight against cybercrime. Comprised of former CIOs, CISOs, seasoned cybersecurity and compliance experts, and former US military personnel with top secret security clearance, the BW Cyber team is meticulous, diligent, and committed to simplifying the complexity of cybersecurity.

With the constant barrage of cybersecurity threats, companies needs a strategic cybersecurity partner. BW Cyber offers cybersecurity solutions intended to reduce friction, complexity, and most importantly: risk. The company's services include risk assessments, cybersecurity testing, cybersecurity monitoring, governance, and training.

"We’re here to solve your most difficult cybersecurity challenges."

Needs

Prior to implementing Ruddr, BW Cyber collected time data in a system that prohibited their analysis of project performance and future project outcomes. The user experience for their employees was poor and a lack of managerial insights made it difficult to understand where project estimation improvements needed to be made.

In seeking out a new Professional Services Automation (PSA) tool, the BW Cyber team was looking to address these needs:

• Insight into forecasted services revenue and project performance
• Ability to enforce project and task-level hours budgets
• Visibility into actuals vs. budgets on fixed fee projects
• Ability to analyze project estimation and pricing in comparison to actual project outcomes
• Transparency in project assignments and budgets across the team
• Resolve employee satisfaction concerns related to a poor user experience

Impact

Since adopting Ruddr in mid-2023, BW Cyber has seen significant gains in project performance, enabled by an increased ability to manage projects to their target budget and margin. The BW Cyber team now has more insight into project assignments and the estimated effort at a task level. Additionally, the team now has the necessary insight to make informed decisions related to project estimation and pricing. Specific benefits realized include:

• Improved transparency with regard to project budgets. Communicating project and task assignments as well as assigned hours budgets through resource allocations has transformed the way that BW Cyber consultants think about on-budget delivery.
• Increased project profitability. Leveraging resource allocations and forecasted hours / revenue has given management insights into project outcomes early and often. This visibility has been crucial in understanding project profitability throughout the project and shaping future project estimation and pricing models.
• Adoption across the team. Employee satisfaction has increased as a result of offering a platform that makes it easy to track time/expense and provides vital project insights.
• Gains in operational efficiency. The detailed reporting and access to data has allowed the BW Cyber project and leadership teams to quickly perform financial and operational analysis.

"Without a doubt, Ruddr is the #1 business tool that has allowed our business to exponentially improve our operations and remain competitive. Ruddr's ease of use, data availability, and visual reporting has radically enhanced our business operations and our ability to strategically understand all project activities in ways we could not have imagined."

Since migrating to Ruddr, BW Cyber has been able to optimize its services offerings and project delivery, leading to better outcomes for its customers and its employees.

Learn more about BW Cyber at www.bwcyberservices.com.