Compass helps your professional services team navigate toward better performance.

Growing a successful professional services practice isn’t easy. This is largely due to the variability of engagements, clients, and employees found in most firms. But, once you understand some key concepts and management techniques, the journey becomes far less daunting. Compass is a free resource that was created to help you improve the performance of your professional services operation. If you have thoughts about how we could improve Compass, just shoot us an email to hello@ruddr.io.

The typical financial goals of services firms, and most other companies for that matter, are to grow revenue and improve profit margin. Most professional services firms accomplish these goals sporadically, but only the best do so consistently. Why? The underperformers tend to wander from project to project with limited controls and processes in place while the leading firms meticulously leverage best practices and a robust suite of tools.

Compass will guide your professional services journey and help replace the periodic chaos in your business with more predictable performance. Compass starts with the fundamentals and then covers the five key components of running a professional services organization: sales, client satisfaction, employee satisfaction, productivity, and efficiency.